Thursday, May 21, 2015

What to consider when choosing a Website Maintenance Company?

A lot of people nowadays have their own web space – whether it is a blog or a website. Having your own website is a perfect tool in creating online presence and to increase your product or service sales. Personally, I have had my own website for my car parts and accessories for quite some time now. It actually took three months for the website to be launched and another two weeks to have it running smoothly without any glitches – a service offered by the web development company I had invested with. However, after a month, there were some problems with my website like slow downloading on mobile devices and I needed to update some of the products online. The problem is that the website company wanted to charge me for this as they consider this an extra service from them. I ended up asking someone, my nephew, to do the maintenance of my website. Good thing, he also works in a web development company and made a promise to do the maintenance from that moment. 
 

Web maintenance is really important. It keeps the website’s contents updated and organized as clients check it from time to time. It also helps in preventing any suspicious or attacks on the website. With this experience in web maintenance, here are some things that you need to know in finding professionals to do the work for you.

· Pricing

You have to make a clear agreement whether the maintenance is valid for a year or more. Price range can go cheaper when you let the company do the work for many years. Further, make sure to make price comparisons from different website maintenance companies before making a final decision.

· Services

What services are covered with the price? Does it include updating the website? Service improvements? SEO? You have to know what you are getting from the fee you are paying. Their services should address your maintenance needs.


· Know their plans

Aside from the services that covers the fees, ask them for other plans that can help improve your website. It is an advantage that there are more techniques or add-ons to be included to optimize the website.

· Check for experience

A quality service is determined with the number of years and happy customers. Find a company that has been in the business for more than three years. Check their records whether their clients are happy and satisfied with the services offered.

· Backup service

Servers can have their downtime and can affect the service of the website. With impatient customers, losing a valued customer is a huge problem. Always ask the website maintenance company about backup services when the system is down. It is important to always put a smile on the faces of customers to maintain their loyalty and trust.

Maintaining the website is important as your ranking on search engines can be affected. My catering service in my area had its worst times when my website was not updated and queries from customers were not addressed. To continue the success of your website and your business as well, find a company you can trust and be comfortable with in maintaining your own website.

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